Find answers to the most frequently asked questionshere.
We charge a flat rate of €2.99 per order for shipping. From an order value of 50,00 € we deliver free of shipping costs.
You can find more information about shipping and handling here.
Currently we deliver to Germany and Austria.
Personalised products can only be claimed/exchanged if there is a production defect. If this applies to your order, please send us an email with photos of the faulty product to email@example.com.
For more information on exchanges and refunds, please see our cancellation policy.